How to Contact Arik Air: Simple Steps to Reach Customer Care

Travelling by air is one of the most convenient ways to cover long distances within a short time. Arik Air is a Nigerian airline that provides local and international flights, and it is known for its excellent services. However, sometimes customers may face issues while making reservations, checking flight schedules or cancellations, requesting refunds, or seeking assistance for any other problem. In this article, we will guide you on how to contact Arik Air customer care and resolve any issues you may have.

Arik Air Customer Care: Various Contact Options

Arik Air provides multiple contact options to its customers to ensure they can reach customer care quickly and conveniently. Here are some ways to contact Arik Air:

Arik Air Customer Care Phone Number

One of the most popular ways to contact Arik Air customer care is by calling their phone number. You can call their customer care number +234 (0) 1279 9999 or +234 (0) 700 224 7252 to speak to a customer care representative. The customer care agent will assist you with your query or issue.

Arik Air Email Support

Another way to contact Arik Air customer care is through email support. You can send an email to their customer care email ID, which is customerservice@arikair.com. Make sure you provide all necessary details in your email so that customer care can provide a quick and accurate response.

Arik Air Social Media Support

Arik Air has an active social media presence, and you can contact them through their social media channels. You can use Twitter, Facebook, or Instagram to reach out to them. Arik Air's social media handles are @arikairlines on Twitter, Arik Air on Facebook, and @arikairlines on Instagram.

Arik Air Live Chat Support

Arik Air also provides live chat support on their website. You can visit their website and click on the chat icon to start a chat with a customer care agent. This option is convenient for customers who prefer text-based communication.

When to Contact Arik Air Customer Care

You should contact Arik Air customer care if you face any of the following issues:

• Difficulty in making a reservation
• Cancellation of a flight
• Delayed or missed flight
• Request for a refund
• Baggage issues
• Lost or damaged baggage
• Change in flight schedule
• Special assistance request
• Other queries or issues related to Arik Air services

Tips to Get Quick Assistance from Arik Air Customer Care

Here are some tips that can help you get quick assistance from Arik Air customer care:

Keep Necessary Details Handy

Make sure you keep all the necessary details handy before you contact Arik Air customer care. This includes your booking reference number, flight number, date of travel, and other relevant details. This will help the customer care agent to provide you with quick assistance.

Be Polite and Patient

It is essential to remain polite and patient while communicating with Arik Air customer care. Remember that the customer care agent is there to assist you, and being rude or aggressive will not solve the problem. Explain your issue calmly and listen to the agent's instructions carefully.

Use the Appropriate Contact Option

Choose the appropriate contact option based on your query or issue. For example, if you want to report a lost baggage or request special assistance, it is better to call customer care or use the live chat option. Similarly, if you have a general query, you can send an email or reach out to them through social media.

Contact Arik Air Customer Care at the Right Time

Make sure you contact Arik Air customer care during their working hours. Arik Air customer care operates from 7 am to 7 pm Nigerian time. If you contact them outside their working hours, you may not get an immediate response.

Conclusion

In conclusion, Arik Air provides multiple contact options for its customers to reach customer care quickly and conveniently. You can call their customer care phone number, send an email, use social media, or use live chat support on their website. Keep necessary details handy, remain polite and patient, choose the appropriate contact option, and contact them during their working hours to get quick assistance.

FAQs

1. Can I change my flight schedule through Arik Air customer care?

Yes, you can change your flight schedule by contacting Arik Air customer care through their phone number, email, social media, or live chat.

2. Can I request a refund for my ticket through Arik Air customer care?

Yes, you can request a refund for your ticket by contacting Arik Air customer care through their phone number, email, social media, or live chat.

3. How do I report a lost baggage to Arik Air customer care?

You can report a lost baggage to Arik Air customer care by calling their customer care phone number, using the live chat option on their website, or sending an email.

4. What is Arik Air's customer care working hours?

Arik Air's customer care operates from 7 am to 7 pm Nigerian time.

5. How long does it take for Arik Air customer care to respond to emails?

Arik Air customer care usually responds to emails within 24 to 48 hours. However, the response time may vary depending on the volume of emails they receive.