How to Opt Out in MTN: A Comprehensive Guide

Are you tired of receiving unsolicited SMS and calls from MTN? Are you looking for ways to stop these messages and calls from disturbing your peace? Look no further, as we bring you a comprehensive guide on how to opt out in MTN.

MTN is one of the largest telecommunication companies in Nigeria with millions of users, and as a result, they send out messages to their customers regularly. However, not all users appreciate these messages, and they may want to opt-out for various reasons. This guide will provide you with different options to opt out in MTN.

What is SMS and Call Blocking?

Before we dive into how to opt-out in MTN, let's understand what SMS and call blocking are. SMS and call blocking are features that allow users to prevent unsolicited messages and calls from reaching their mobile phone. These features are available on most smartphones and can be activated to block unwanted messages and calls.

How to Opt Out in MTN

There are different ways to opt-out in MTN, including using the Do Not Disturb (DND) service, sending an SMS to opt-out or subscribing to a specific package that caters to your needs.

Using the Do Not Disturb (DND) Service

The Do Not Disturb (DND) service is a service that allows MTN customers to filter out unwanted messages and calls. With DND, customers can choose the types of messages and calls they want to receive. To activate DND, follow these steps:

1. Text ‘STOP' to 2442: This will stop all promotional messages from MTN.

2. Text ‘ALLOW' to 2442: This will allow you to receive all promotional messages from MTN.

3. Text ‘HELP' to 2442: This will give you more information about the DND service.

Opting Out Via SMS

MTN customers can also opt-out of specific promotional messages via SMS. To opt-out via SMS, follow these steps:

1. Text ‘STOP' to the shortcode for the specific service you want to opt-out of. For example, if you want to opt-out of MTN FunLink, send ‘STOP FUNLINK' to the shortcode for the service.

2. You will receive a confirmation message that you have successfully opted out of the service.

Subscribing to a Specific Package

MTN offers different packages that cater to specific needs. These packages include the MTN SuperSaver Plus, MTN XtraValue, and MTN Data Bundle. Subscribing to a package that caters to your needs may help reduce the number of unwanted messages and calls you receive. To subscribe to a package, follow these steps:

1. Dial the shortcode for the specific package you want to subscribe to. For example, to subscribe to MTN XtraValue, dial ‘131*2#'.

2. You will receive a confirmation message that you have successfully subscribed to the package.

Frequently Asked Questions (FAQs)

1. How long does it take for DND to take effect?

A: It takes 24 hours for DND to take effect.

2. Can I opt-out of all messages and calls from MTN?

A: Yes, by texting ‘STOP' to 2442, you will stop all promotional messages from MTN.

3. Will I still receive transactional messages after activating DND?

A: Yes, you will still receive transactional messages such as bank alerts, balance notifications, and network-specific messages.

4. Can I opt-out of specific messages and calls?

A: Yes, you can opt-out of specific messages and calls via SMS.

5. Can I still subscribe to packages after activating DND?

A: Yes, you can still subscribe to packages after activating DND.

Conclusion

Opting out in MTN is an easy process that can be done using the Do Not Disturb service, SMS, or subscribing to a specific package. By following these steps, you can reduce the number of unwanted messages and calls you receive from MTN. Remember, it is your right as a customer to choose what messages and calls you want to receive.